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Privacy Policy

Last updated: 19 August 2026

Matt Hardy Media, also trading through matthardyphotography.com, respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, how long we keep it, who we may share it with, and the rights you have in relation to your personal data.

1. Who we are

Matt Hardy Media provides photography, video, content creation, social media services, training and fine art photographic prints.

For the purposes of UK data protection law, Matt Hardy Media is the data controller for the personal information described in this policy.

Website: matthardyphotography.com

Contact email: [ADD YOUR EMAIL ADDRESS]

Business address: [ADD BUSINESS ADDRESS IF YOU WANT IT PUBLISHED]

2. Information we may collect

We may collect information including:

  • Your name

  • Email address

  • Telephone number

  • Company or organisation

  • Billing and delivery address

  • Information submitted through contact or enquiry forms

  • Information relating to photography, video or content-production enquiries

  • Order and transaction information

  • Details of products purchased

  • Marketing preferences

  • Communications between you and Matt Hardy Media

  • Website usage information, such as pages visited, device type and approximate location

  • Any other information you voluntarily provide

Payment card details are generally processed securely by our payment provider and are not stored directly by Matt Hardy Media.

3. How we use your information

We may use your personal information to:

  • Respond to enquiries

  • Prepare quotations and discuss prospective projects

  • Provide photography, video, content-production, training or related services

  • Process and fulfil print orders

  • Arrange delivery and provide order updates

  • Manage bookings and client relationships

  • Issue invoices and maintain accounting records

  • Provide customer service

  • Send marketing communications where you have consented or where otherwise permitted by law

  • Improve our website, products and services

  • Prevent fraud or misuse of our website

  • Meet legal, tax and regulatory obligations

4. Our lawful basis for processing

Depending on the circumstances, we may process your personal information because:

Contract: processing is necessary to provide a product or service you have requested, or to take steps before entering into a contract.

Legitimate interests: processing is necessary for the reasonable operation and development of Matt Hardy Media, such as responding to business enquiries, maintaining client relationships and improving our services.

Legal obligation: we are required to retain or process certain information for accounting, tax or other legal purposes.

Consent: where required, we will ask for your consent, for example for certain marketing communications or non-essential cookies.

The ICO identifies these kinds of lawful bases as information that should be made clear in a privacy notice.

5. Orders and payments

When you purchase a photographic print or other product, we collect the information necessary to process and fulfil your order.

This may include your name, email address, delivery address, billing information, products ordered and transaction details.

Payments may be processed by third-party payment providers integrated with Squarespace. Those providers may process your payment information according to their own privacy policies.

We may also share necessary information with delivery or fulfilment providers so your order can be completed.

6. Contact forms and enquiries

If you contact us through the website, email, telephone or another communication channel, we may retain your contact details and correspondence.

We use this information to respond to your enquiry, prepare quotations, discuss potential projects and maintain appropriate business records.

Submitting an enquiry does not automatically subscribe you to marketing communications.

7. Email marketing

If you choose to join our mailing list, we may use your name and email address to send occasional updates relating to Matt Hardy Media, new work, prints, projects, courses or services.

You can unsubscribe at any time by using the unsubscribe option included in marketing emails or by contacting us directly.

8. Cookies and analytics

Our website may use cookies and similar technologies for essential website functions, analytics, preferences and other features.

Strictly necessary cookies may be used without consent where required for the operation of the website.

Where non-essential cookies are used, such as certain analytics or marketing cookies, visitors should be given an appropriate opportunity to consent before those cookies are placed. The ICO specifically requires clear information about cookies and appropriate consent for non-essential cookies.

Squarespace and other website service providers may collect technical information such as browser type, device information, referring pages and website usage data.

You can also control cookies through your browser settings.

9. Who we may share information with

We do not sell your personal information.

We may share information with trusted service providers where necessary to operate our business, including:

  • Squarespace and website hosting providers

  • Payment processors

  • Delivery and fulfilment providers

  • Email and marketing platforms

  • Accounting and bookkeeping services

  • Cloud storage providers

  • Professional advisers

  • IT and technical service providers

We may also disclose information where required by law or where necessary to establish, exercise or defend legal claims.

Where a supplier processes personal information on our behalf, they may act as a data processor under UK data protection law.

10. International transfers

Some technology providers used by Matt Hardy Media may process or store information outside the United Kingdom.

Where personal data is transferred internationally, we will rely on appropriate safeguards or other lawful transfer mechanisms where required by UK data protection law.

11. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.

Retention periods may vary depending on the type of information.

For example:

  • Enquiry information may be retained while a potential project remains relevant.

  • Client and project records may be retained for future reference and legitimate business purposes.

  • Order and financial records may be retained for the period required by tax and accounting law.

  • Marketing information may be retained until you unsubscribe or otherwise withdraw your consent.

We may retain limited information for longer where required for legal, regulatory or dispute-resolution purposes.

12. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

13. Your rights

Depending on the circumstances, UK data protection law may give you rights including:

  • The right to be informed about how your information is used

  • The right to request access to your personal information

  • The right to ask for inaccurate information to be corrected

  • The right to request deletion of information in certain circumstances

  • The right to restrict processing in certain circumstances

  • The right to object to certain processing

  • The right to data portability in certain circumstances

  • The right to withdraw consent where processing is based on consent

You can exercise your rights by contacting us using the details in this policy. The ICO also explains that privacy notices should make these rights clear to individuals.

14. Complaints

If you have concerns about how your personal information is handled, please contact Matt Hardy Media first so we can try to resolve the issue.

You also have the right to raise a complaint with the UK Information Commissioner’s Office.

15. Third-party websites

Our website may contain links to third-party websites or services.

Matt Hardy Media is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

16. Changes to this policy

We may update this Privacy Policy occasionally to reflect changes to our website, services, technology or legal requirements.

The latest version will always be published on this page with the date of the most recent update.

17. Contact

If you have any questions about this Privacy Policy or how Matt Hardy Media uses your personal information, please contact:

Matt Hardy Media
Website: matthardyphotography.com